Terms & Conditions
Welcome to merchon.lk. By using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchases or using our website.
1. Acceptance of Terms
By accessing or using merchon.lk, you agree to comply with these Terms & Conditions. If you do not agree with these terms, you should not use this website. We reserve the right to update, modify, or change these terms at any time without notice. All changes will be posted on this page with the updated date.
2. Use of Our Website
You agree to use merchon.lk for lawful purposes only and in accordance with all applicable local, national, and international laws and regulations.
You must not use this website in any way that may damage, disable, or impair the website or interfere with any other party’s use of the website.
3. Account Creation
To place an order or access certain services, you may need to create an account with us.
You agree to provide accurate, complete, and up-to-date information when creating your account. You are responsible for maintaining the confidentiality of your account details and password.
4. Order Placement and Acceptance
By placing an order through merchon.lk, you are making an offer to purchase the products you selected, subject to these Terms & Conditions.
We reserve the right to accept or reject your order for any reason, including but not limited to issues with product availability, pricing errors, or suspected fraud.
You will receive an email confirming the details of your order. This email does not constitute an acceptance of your order; it only confirms that we have received your request.
5. Pricing and Payment
All prices listed on merchon.lk are in Sri Lankan Rupees (LKR) unless otherwise stated. Prices are subject to change without notice.
We accept various payment methods, including Bank Transfer, Credit & Debit Cards, and Koko Payments.
You are responsible for providing accurate payment information, and we reserve the right to cancel any orders if payment is not successfully processed.
6. Shipping and Delivery
We offer domestic and international shipping. Shipping charges will be calculated at checkout based on your order and location.
Delivery times may vary depending on the shipping method chosen and the destination. We are not responsible for delays caused by third-party carriers, customs, or other unforeseen circumstances.
You will receive tracking information once your order has shipped. Please ensure your shipping address is accurate to avoid delays.
7. Return and Refund Policy
Please refer to our Return & Refund Policy for details on returns, exchanges, and refunds.
8. Intellectual Property
All content on merchon.lk, including text, images, logos, and trademarks, is the property of merchon.lk or its licensors and is protected by intellectual property laws.
You may not use, copy, or reproduce any content from our website without our prior written permission.
9. Limitation of Liability
merchon.lk will not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or products, including but not limited to damages for lost profits, goodwill, data, or other intangible losses.
We do not guarantee that the website will be error-free or uninterrupted, and we will not be held responsible for any technical issues or downtime.
10. Privacy Policy
Your use of merchon.lk is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.
11. Governing Law
These Terms & Conditions will be governed by and construed in accordance with the laws of Sri Lanka. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
12. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
Email: contact@merchon.lk
Phone: +94 724 562 361
By using merchon.lk, you agree to these Terms & Conditions. Thank you for visiting our website.